Deceptive phone calls continue to target Ontario residents, with the goal of misleading them into sharing personal information or making fraudulent payments. These calls often use spoofing technology to manipulate caller ID information, making it appear as though a local number, business, or government agency is contacting the recipient. This tactic creates a false sense of trust, encouraging people to respond. Many of these calls rely on Voice over Internet Protocol (VoIP) technology, which allows callers to mask their real phone numbers and make calls over the internet.
There are several common tactics used in caller ID spoofing. One method, called “neighbouring,” alters the caller ID to match the first six digits of the recipient’s phone number, making the call seem local. Another tactic, known as “mirroring,” causes the recipient’s own phone number to appear on the caller ID, prompting them to pick up the call. The third method, “impersonation,” changes the caller ID to display the name of a trusted organization, such as a bank, police service, or government agency.
To protect yourself from these fraudulent calls, it’s important not to trust caller ID, as numbers can be easily manipulated. If you receive an unknown call, let it go to voicemail. If the call is important, the caller will leave a message. Never share personal or financial information over the phone, as legitimate organizations will never ask for sensitive details in this way. If you’re unsure about a call, hang up and contact the organization directly using a number from its official website. Additionally, if you receive a suspicious call, you should report it to the Canadian Anti-Fraud Centre at 1-888-495-8501 or online through the Fraud Reporting System.
For more information on fraud prevention, you can visit opp.ca and sfo.opp.ca. If you suspect fraudulent activity or have fallen victim to fraud, it is important to report it immediately to your local police and the Canadian Anti-Fraud Centre.
(Written by: Emma Butler)